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With you to protect, with you to prevent

Marine Surveys, Cargo Damage Prevention & Claims Support

One reliable, technical and claims-oriented partner to prevent, assess, contain and manage cargo damage across the full logistics chain. Your safe harbor.

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  • High technical competence
  • Total assistance
  • Worldwide reach
Who we are

One trusted partner across the cargo risk lifecycle

Eram Surveys (ERAM Consulting) was created to respond to a clear market need: a single reliable, technical and claims-oriented partner to prevent, assess, contain and manage cargo damage across the full logistics chain.

From the first readiness check to the final recovery file, we act as an independent technical reference for cargo interests, insurers, P&I clubs and logistics operators — combining hands-on survey capability with a rigorous, claims-oriented method.

  • High technical competence
  • Total assistance
  • Worldwide reach
5
Lifecycle stages, prevention to recovery
6
Transport modes covered
100%
Independent & conflict-free
Aerial view of stacked shipping containers being handled by a gantry crane
What we do

Prevent · Inspect · Protect · Recover

Four connected capabilities that reduce loss before it happens and protect your position when it does.

  • Prevent

    Reduce transport damage through technical checks, loading supervision and risk analysis before cargo moves.

  • Inspect

    Attend quickly, preserve evidence and document facts through joint or unilateral surveys.

  • Protect

    Safeguard recourse rights and avoid procedural prejudice the moment an incident arises.

  • Recover

    Mitigate the claim: repair-cost analysis, salvage sales, disposal and liability assessment.

End-to-end support

From prevention to recovery

The scope is simple: fewer losses, faster decisions, stronger files.

  1. 01

    Preparation

    • Readiness checks
    • Packing & Stowage
    • Lashing & Dunnage
    • Cargo balance
    • Safety & Security
    • Risk reduction
  2. 02

    Shipment

    • Packing check
    • Loading attendance
    • Port checks
    • Intermediate inspections
    • Discharging points checks
    • Checks at destination
  3. 03

    Incident

    • Evidence capture
    • Counter-parties involvement
    • Analysis of the dynamic
  4. 04

    Claim

    • Documents analysis
    • Claim analysis
    • Liability mapping
    • Rights preservation
  5. 05

    Resolution

    • Loss and claim mitigation
    • Repair / depreciation
    • Salvage / disposal
    • Recovery support
A vessel in distress at sea after a marine casualty
Claim support

When the first hours decide the outcome

When damage occurs, the first decisions often determine whether recovery remains viable.

We structure the response so that evidence, rights and recovery routes are protected from the outset — and the claim file is built to hold up.

  • Logistics Chain Mapping

    Reconstruct the full transport chain and identify the involved parties.

  • Claimant Analysis

    Ownership, Incoterms and title to claim — who is entitled to recover.

  • Document Review

    Transport documents, delivery records and supporting evidence.

  • Recovery Preservation

    Notices, third-party involvement and preservation of recourse rights.

  • Cost Analysis

    Repair costs, depreciation and salvage assessed against the claim.

  • Claim Strategy

    Preliminary liability and recovery indications to steer the file.

Transport modes

Every route, one technical partner

We attend and assess cargo across all major transport modes — door to door, port to port, wherever the risk is.

  • Sea Freight

    Container, break bulk & project shipments.

  • Air

    Time-critical and high-value air cargo.

  • Road

    FTL, LTL and oversized road transport.

  • Multimodal

    Combined chains with transhipment points.

  • Rail

    Wagons, bulk and intermodal rail flows.

  • Storage & Hub

    Warehousing, stuffing and hub operations.

Cargo expertise

Extensive cargo expertise: from perishable to project cargo

Packaged goods stacked and prepared for transport

Temperature Sensitive

  • Packaged & bulk
  • Fresh, frozen & temperature-controlled
  • Meat, fish & perishables
  • Agrifood, seeds, cocoa & coffee
  • Liquids, oils & dairy
Oversized project cargo secured on a heavy-lift trailer

Industrial & Special Cargo

  • Project cargo & heavy lift
  • Bulk & break bulk
  • Steel, metals & coils
  • Machinery & vehicles
  • Tanks, wagons & containers

What changes by commodity

  • Damage pattern
  • Inspection method
  • Inspector's experience
  • Evidence required
  • Salvage & depreciation approach
  • Liability analysis
Dangerous Goods & Flexitank

A qualified, independent technical partner for DG

Eram Surveys operates as a highly qualified, independent technical partner for Dangerous Goods (DG) and flexitank containers.

Specialist marine technical operation at sea

Technical standard

IMDG Code, CTU Code, CSC Convention, EmS Guide, CTU DG inspection programmes (MSC.1/Circ.1442 & 1521), COA / flexitank code and line / manufacturer requirements.

Qualified survey & attendance

Surveyors trained per IMDG Code 1.3 · attendance for DG and flexitanks · urgent joint or unilateral inspections.

Operational coordination

Liaison with Claims / CDC focal point · local P&I correspondent and specialist network · on-site or remote technical support.

DG Survey Report

Outside the container

  • Seal & number
  • CSC plate
  • Four-side placards & markings
  • Photos of damage

Inside the container

  • UN approval marks
  • Packaging marks & labels
  • Samples
  • Stuffing condition

Documents & conclusion

  • DGD, CPC, SDS
  • Packing list, B/L
  • UN packing certificate
  • Reasoned root-cause conclusion

Flexitank leakage flow

  1. 1General view / attendance
  2. 2Initial control
  3. 3Flexitank / CTU check
  4. 4Restuffing / handling
  5. 5Final report
Get in touch

Request a consultation

Tell us about your cargo, your route or your incident. We will get back to you with a technical, claims-oriented answer.

Privacy & GDPR

Privacy Policy

This policy explains how Eram Surveys (ERAM Consulting) processes the personal data you provide through the contact form on this website, in line with the EU General Data Protection Regulation (GDPR).

Data controller

Eram Surveys (ERAM Consulting), Via De Marini 16, 16149 Genova (GE), Italy — support@eramsurveys.com.

Data we collect

Only what you enter in the contact form: full name, email address, and optionally phone number, company and the content of your message. We do not use tracking cookies, analytics or third-party profiling.

Purpose & legal basis

Your data is used solely to answer your request and, where relevant, to take pre-contractual steps at your request. The legal basis is your consent (given via the checkbox) and our legitimate interest in responding to enquiries.

Recipients

Messages are delivered to our mailbox through Microsoft 365 (Microsoft Graph), which acts as our data processor for email. Your data is not sold or shared for marketing.

Retention

We keep enquiry data only as long as needed to handle your request and any resulting relationship, then delete it.

Your rights

You may request access, rectification, erasure, restriction or portability of your data, and object to its processing, by writing to support@eramsurveys.com. You also have the right to lodge a complaint with your data protection authority.

This notice may be updated; the current version always applies.