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Marine Surveys, Cargo Damages Prevention & Claims Support

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Via De Marini 16 — 16149 Genoa (GE) — Italy

With you to prevent. With you to protect. Your safe harbor.

Eram Surveys — Who we are

One trusted partner across the cargo risk lifecycle

ERAM SURVEYS was created to meet a clear market need: a single trusted, technical and claims-oriented point of reference to prevent, assess, contain and manage cargo damage across the full logistics chain.

  • 01

    Prevent

    Reduce transport damage through technical checks, loading supervision and risk analysis.

  • 02

    Inspect

    Attend quickly, preserve evidence and document facts through joint or unilateral surveys.

  • 03

    Protect

    Safeguard recourse rights and avoid procedural prejudice when incidents arise.

  • 04

    Recover

    Support claim mitigation, repair-cost analysis, salvage sales, disposal and liability assessment.

A selected team of technical experts, transport/claims specialists and legal-commercial supervisors, backed by a worldwide survey network.

Eram Surveys — Positioning

Our value proposition

High technical competence + end-to-end support + worldwide inspections

Designed for: Forwarders, MTOs, Carriers, Shippers, Consignees, Producers, Retailers, Insurers, Insured Parties, Brokers, Claims Handlers etc.
Eram Surveys — Service architecture

End-to-end support: from pre-shipment prevention to recovery

  1. 1

    Preparation

    • Readiness checks
    • Packing & Stowage
    • Lashing & Dunnage
    • Cargo balance
    • Safety & Security
    • Risk reduction
  2. 2

    Shipment

    • Packing check
    • Loading attendance
    • Port checks
    • Intermediate inspections
    • Checks at discharge points
    • Checks at destination
  3. 3

    Incident

    • Documents and statements analysis
    • Planning of our activities based on types of goods and types of transport
    • Contacts / preventive involvement of the counterparties
    • Assessments
  4. 4

    Claim

    • Claim analysis
    • Liability mapping
    • Support for the Recovery Rights preservation
    • Collection / analysis of objective evidence
    • Definition of the final report
  5. 5

    Further Support

    • Loss and claim mitigation
    • Repair / depreciation analysis
    • Salvage / disposal support
    • Possible recourse / recovery support

The scope is simple: fewer losses, faster decisions, stronger files

Eram Surveys — Claims & Recourse

Claims support: preserving recovery rights from day one

When damage occurs, the first decisions often determine whether recovery remains viable.

  • Document review

    Transport documents, delivery records, terms of sale, insurance evidence.

  • Logistics chain mapping

    Identification of involved parties, handover points and sensitive phases.

  • Rightful claimant analysis

    Ownership, Incoterms, injured party and title to claim.

  • Recourse / Recovery preservation

    Notices, third-party involvement and avoidance of unintentional prejudice.

  • Cost analysis

    Repair costs, depreciation, salvage sale and disposal support.

  • Claim strategy

    Preliminary liability and recovery indications for the next steps.

Eram Surveys — Multimodal reach

Transport modes

  • Sea freight

    Marine transport — transhipment — loading/unloading.

  • Road

    Truck movements and last-mile delivery.

  • Rail

    Rail and intermodal connections.

  • Air

    Air freight — pre-loading checks — delivery controls — misrouting.

  • Multimodal

    Door-to-door and combined transport.

  • Storage & hubs

    Warehouses, depots, terminals and intermediate hubs.

Eram Surveys — Cargo types

Cargo expertise: from perishable goods to project cargo

  • Temperature-sensitive & food cargo

    • Agrifood
    • Packaged and bulk goods
    • Fresh, frozen and temperature-controlled cargo
    • Meat, fish and perishables in general
    • Seeds, cocoa, coffee
    • Liquids, oils, dairy products

  • Industrial & special cargo

    • Project cargo and heavy lift
    • Bulk goods and break bulk
    • Steel, metals and coils
    • Machinery and vehicles
    • Tanks, wagons and containers

  • What changes by commodity

    • Damage pattern
    • Inspection method
    • Surveyor's main experience
    • Required evidence
    • Salvage and depreciation approach
    • Liability analysis
Eram Surveys — Specialized surveys

Real Estate Surveys

Technical inspections, damage assessment and evidence-based reporting for property assets.

Scope examples

  • Commercial property
  • Warehouses & logistics sites
  • Offices and retail premises
  • Residential / mixed-use assets
  • Post-loss inspections

ERAM SURVEYS supports insurers, brokers, asset owners and corporate clients with independent real estate surveys: on-site technical inspection, photographic evidence and claim-oriented reporting.

  • Property condition & due diligence

    • Site inspection & photo record
    • Defect mapping and risk notes
    • Maintenance priorities

  • Damage & claim assessment

    • Water, fire, weather and impact
    • Cause analysis and extent of loss
    • Repair scope support

  • Reporting & recovery support

    • Structured survey report
    • Evidence trail and documents
    • Claim / negotiation support
Eram Surveys — Specialized surveys

Lashing Certificate Survey

Certification of the proper securing and restraint of cargo during transportation.

Key verification activities

  • Inspection of cargo securing and lashing arrangements
  • Compliance assessment against applicable regulations and industry standards
  • Technical and photographic documentation review
  • Evaluation of cargo restraint and securing forces
  • Final professional report by the surveyor

Main benefits

  • Cargo safety — ensures cargo stability throughout the transport operation
  • Risk mitigation — reduces the likelihood of cargo shifting, damage or accidents
  • Document traceability — provides verifiable technical and photographic evidence
  • Regulatory compliance — supports inspections & stakeholder requirements
Survey element Description Business value
Cargo descriptionWeight, dimensions, characteristicsRisk identification
Lashing systemsInspection of securing devicesOperational safety
Force evaluationRestraint force assessmentTechnical compliance
DocumentationPhotos and securing layoutTraceability
Surveyor declarationProfessional statementProtection
ERAM SURVEYS

With you to prevent.
With you to protect.
Your safe harbor.

Marine survey • Cargo damage prevention • Claims support • Worldwide attendance

Get in touch

Request a consultation

Tell us about your cargo, your route or your incident. We will get back to you with a technical, claims-oriented answer.

Privacy & GDPR

Privacy Policy

This policy explains how Eram Surveys (ERAM Consulting) processes the personal data you provide through the contact form on this website, in line with the EU General Data Protection Regulation (GDPR).

Data controller

Eram Surveys (ERAM Consulting), Via De Marini 16, 16149 Genova (GE), Italy — support@eramsurveys.com.

Data we collect

Only what you enter in the contact form: full name, email address, and optionally phone number, company and the content of your message. We do not use tracking cookies, analytics or third-party profiling.

Purpose & legal basis

Your data is used solely to answer your request and, where relevant, to take pre-contractual steps at your request. The legal basis is your consent (given via the checkbox) and our legitimate interest in responding to enquiries.

Recipients

Messages are delivered to our mailbox through Microsoft 365 (Microsoft Graph), which acts as our data processor for email. Your data is not sold or shared for marketing.

Retention

We keep enquiry data only as long as needed to handle your request and any resulting relationship, then delete it.

Your rights

You may request access, rectification, erasure, restriction or portability of your data, and object to its processing, by writing to support@eramsurveys.com. You also have the right to lodge a complaint with your data protection authority.

This notice may be updated; the current version always applies.